Lokicraftools Return & Refund Policy

Thank you for choosing Lokicraftools. We are committed to providing high-quality products and exceptional customer service. To ensure a smooth shopping experience, please review our return and refund policy carefully.

Return Eligibility

• We offer a 30-day return policy from the date of purchase

• Returns beyond 30 days cannot be accepted

• Items must be unused, in original packaging, and in the same condition as received

• A receipt or proof of purchase is required for all returns

Refund & Exchange Process

• Once we receive and inspect your return, we will notify you of the approval status

• Approved refunds will be processed to your original payment method within a reasonable timeframe

• For exchanges of defective or damaged items, please email us at NORELIFESINFO@GMAIL.COM with photos

Late or Missing Refunds

• Please check with your bank first, as processing times may vary

• Contact your credit card company, as refunds may take time to post

• If you still haven't received your refund, contact us at NORELIFESINFO@GMAIL.COM

Return Shipping & Customer Responsibilities

• Defective or Incorrect Items: We cover return shipping costs and provide free replacements

• Personal Reasons (change of mind, wrong size, etc.): Customer is responsible for return shipping costs

Important Shipping Terms

• Incorrect Shipping Address: We are not responsible for packages sent to incorrect addresses provided by customers

• Refused or Unclaimed Packages: Refunds will be processed only after the package is returned to our facility, with original shipping costs deducted

Package Delivery & Responsibility
Once a package arrives in the destination country, customers are responsible for:

• Contacting local postal services with provided tracking numbers

• Arranging delivery, pickup, or investigating delivery issues

• Following up with local authorities regarding missing packages

Lost or Stolen Packages

• We cannot replace or refund packages marked "delivered" by the carrier but reported lost or stolen

• Customers are responsible for resolving customs issues, import taxes, or verification requirements

Contact Us
For any return or refund inquiries, please email us at: NORELIFESINFO@GMAIL.COM

By purchasing from Lokicraftools, you agree to the terms outlined in this policy. We appreciate your understanding and cooperation.

Shop with Confidence at Lokicratools - Quality Guaranteed!